Guess Who’s Coming to Dinner!

Are You Renter-Ready for the Holidays?

family-cooking-thanksgiving-dinnerIt’s a busy time of the year for Vacation Rentals of the Desert and with just ten days until Thanksgiving and about six weeks until Christmas … owners should be asking themselves if their vacation rental property is ready for holiday guests.  Today’s post contains tips, and what I call “Rules-of-Thumb,” that I share with all of my property owners.  Following these tips will assure that your property is well supplied and comfortable for your holiday guests and throughout the year.  No owner or management company wants to be pulled away from their Christmas Eve festivities when a tenant calls requesting a roaster for their holiday turkey.   A little thought and preparation may be all it takes to make everyone’s holiday care-free.  Who knows … your vacation home may become an annual tradition for a happy family.  Now wouldn’t that be perfect?!

Rules-of-Thumb!

Rule of Thumb #1:  Your kitchen should be equipped with ample cooking, baking and serving supplies to serve at least twice the number of people that your property will sleep.  In other words, if your property sleeps six … it should be equipped to serve twelve.  And when I say “ample supplies” I mean, turkey roaster, enough pots and pans to cook up to four vegetables, bake-ware for casseroles, muffins, cakes, pies, potato mashers or electric hand-beaters, etc.  You should have ladles, tongs, oven mitts and pot holders, cutting boards, good cooking knives and utensils.  And this also means setting a nice table with matching placemats, dishes, silverware, cutlery and glasses.  If your guests are entertaining they will want to set a beautiful table of which they can be proud.

Rule of Thumb #2:  Never “Pinch a dollar to save a penny”:  I see this all the time and I cannot stress this enough … if you balk at supplying the above for your holiday guests then maybe you are not suited for the vacation rental business.  If spending an additional $100 to $200 on beefing up your kitchen is out of the question for a $2,000 rental … please explain to me your thought process.  There are two facts that you should be looking at here:  1) Creating repeat tenants.  If your kitchen is ill supplied the tenants will not return … no matter how much you’ve discounted them!  2)  You want a good review.  I’ve mentioned in past posts just how powerful the review is.  If a prospective tenants reads a review from a past tenant saying that says the kitchen was disappointing and not well supplied … it will definitely cost you rentals.

Rule of Thumb #3:  Even if “this” tenant is not cooking or entertaining, a well equipped kitchen is never a deal-breaker … however a poorly equipped kitchen is definitely a deal-breaker!  Quick side story … a few years back, my husband and I rented one of our owner’s vacation homes while we were having work done at our property.  It was a two bedroom property that would sleep up to four people.  The kitchen was equipped with six sets of silverware, six sets of dishes, etc.  I had to wash dishes between each meal since I could not justify running the dishwasher with just a few dishes.  Since we stayed at the property a full four months, we purchased more kitchen supplies and left them as a gift to the owners.  Your typical tenant would not do this … they would have called the owner for more supplies and perhaps noted the deficiency in their review of the property. 

Rule of Thumb #4:  It is not necessary to provide holiday décor.  If you have tenants booked over Thanksgiving or Christmas, they will decorate as they see fit.  A live poinsettia or holiday candle left as a gift is appropriate if you are feeling the “holiday spirit,” but putting up a tree and holiday décor can be off-putting to a tenant even if you do know their religious persuasion.  I have seen this happen over and over and often tenants will comment that it was a nice gesture, but they would have preferred not having the various decorations … many people go way overboard on holidays … especially Christmas.

Tips!

I do a lot of shopping for our properties and spending other people’s money can sometimes be stressful.  I’m always looking for furnishings and supplies that are substantial and look expensive but do not break the wallet.  Below are a few of my favorite shopping tips.

Tip #1:   Everyone loves Corning Ware and it can save you lots of money and cabinet space.  Corning Ware is perfect for the table as a serving dish and can be used in the oven and microwave.  If you have white dinnerware (which I always recommend since they are easy to replace … even miss-matched white dishes and plates can work!), white Corning Ware is a perfect complement to any table setting.  I usually look for the boxed set with lids, available at Bed, Bath & Beyond … and of course use a 20% off coupon.

Tip #2:  You should have a large bowl for serving salad … not wood and not plastic.  Home Goods is my “go to” for white porcelain serving dishes, all of which can be purchased for less than $10 each.

Tip #3:  Make sure all your silverware is matching and of some quality.  I recommend a complete service for twelve including serving pieces.  Always turn the forks and spoons over to make sure the back is finished.  This week I purchased a complete 65-piece set with twelve place settings from Bed, Bath & Beyond for $99.99 and with a 20% off coupon the cost was $79.99.  You don’t need to spend a fortune … you just want it to look like you did.

Tip #4:  That sterling silver that you hate to polish is NOT a good option for your vacation rental property!   Believe me … your tenants do not want to polish it either.  Pack it up and put it in the attic!

Tip #5:  Matching placemats are a must!  I recommend the type that can be thrown in the washing machine and matches your décor and serving pieces … no plastic or woven straw type materials.

Vacation rentals are not as easy as one may think and tenant’s expectations are very high.  I’m faced with new challenges every day and tenant requests ranging from egg-cups to humidifiers, rolling pins to electric mops.  Some requests are justified, some funny and some just make me shake my head and say “what the heck?”  But remember … the customer is always right … even when they’re not!  As always … please feel free to contact me.  I’m happy more than happy to share insights, information and tips.

Photo:  http://www.hercampus.com/school/conn-coll/6-best-things-do-thanksgiving

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